Thursday, April 20, 2006

Reminder - Friday program!

This is just a reminder that the first ever Second Life Library 2.0 program will be taking place this Friday morning at 8 AM Pacific. Please join us in-world for this groundbreaking event.

Getting Along with IT staff for Librarians and Educators
Date: Friday, April 21, 2006
Time: 8:00AM - 9:00AM (60 minutes) Pacific time, 10:00 a.m. - 11:00 a.m. central time
Location: Juanita (217,241)
Host: Rain Noonan
Category: Education
Cover Charge? No

Event description: Getting Along with IT Staff
David King, Acting ITS Director, Kansas City Public Library will be the presenter. Ever noticed that your co-workers' eyes start glazing over when you describe that custom XML app? Or, ever notice your network administrator's face start to turn red as you ask yet again for a "simple" explanation of why the Internet stopped working? This session covers the basics of how to jump communication hurdles between techies and non-technical staff. The problem is defined along with the steps to take, including what to do with jargon, how to handle training sessions, how to simplify describing a solution to non-technical staff, and how to describe technical problems and projects clearly. Gain some understanding of how techies and non-techies think and some strategies to improve communication in your work environment. This program is part of the Librarian's Continuing Education Seminar Series, sponsored by the Johnson County Library.

For voip, go to
type your name and click enter. Minimize window. If you do not have a microphone, you can ask questions via text chat.


At 4/21/2006 9:22 AM, Blogger HeleneB said...

Had a great time - thanks! Posted some pics from the event on my blog



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